Returning a Nectar Mattress
If you’ve purchased a Nectar mattress and are unhappy with it, you may be wondering how to return it. Fortunately, Nectar offers a generous 365-day trial period and free returns, so you can easily exchange your mattress for one that better suits your needs. Here’s how to return a Nectar mattress.
1. Contact Nectar: Before you attempt to return your mattress, you must contact Nectar to initiate the return process. You can do this by calling their customer service line or emailing them with your request. Make sure to have your order number ready when you contact them.
2. Package Your Mattress: Once you’ve contacted Nectar and your return is approved, you’ll need to package your mattress for shipment. If possible, use the original packaging material that your mattress came in. If not, you can use plastic wrap or a mattress bag.
3. Arrange Your Pick-up: Nectar offers free pick-up service for mattress returns. You’ll need to arrange a pickup time with them, and they will come to your house and take the mattress away.
4. Get Your Refund: After your mattress has been picked up, you will receive a full refund for the purchase price of the mattress. You won’t be refunded for any taxes or shipping costs, however.
Returning a Nectar mattress is easy and hassle-free. With their generous 365-day trial period and free returns, you can easily exchange your mattress for one that better suits your needs. So if you’re unhappy with your Nectar mattress, don’t hesitate to take advantage of their return policy and get the perfect mattress for you.
Frequently Asked Questions
FAQ 1: How do I return a Nectar mattress?
Answer: You can return your Nectar mattress within 365 nights of delivery for a full refund. Simply fill out the Return Request Form on the Nectar website and Nectar will provide you with a return shipping label. You can then ship the mattress back to Nectar free of charge.
FAQ 2: How long do I have to return a Nectar mattress?
Answer: You have 365 nights to return your Nectar mattress for a full refund. A Return Request Form must be completed and submitted within this period in order to get your refund.
FAQ 3: How much does it cost to return a Nectar mattress?
Answer: The return shipping cost is free. Nectar provides a pre-paid return shipping label that you can use to ship the mattress back to them.
FAQ 4: What do I need to return a Nectar mattress?
Answer: You will need to fill out the Return Request Form on the Nectar website. Once you submit the form, Nectar will provide you with a pre-paid return shipping label.
FAQ 5: Is there a restocking fee for returning a Nectar mattress?
Answer: No, Nectar does not charge a restocking fee for returned mattresses. You will receive a full refund after the mattress is picked up from you.