Returning a Nectar Mattress
Purchasing a mattress is an important decision as it has a direct impact on the quality of your sleep and overall health. With so many brands and types of mattresses to choose from, it can be difficult to make the right choice for you. Nectar mattresses are a popular choice for many because of their superior comfort and support. However, if the mattress does not end up being the perfect fit for your needs, you can return it for a full refund.
In order to return a Nectar mattress, the first thing you will need to do is contact their customer service team. They can provide you with the return instructions and a return authorization number. Make sure to keep this number handy as you will need to provide it when returning your mattress.
Once you have the return authorization number, you will need to package up the mattress. Place the mattress in the original box with all of the original packing materials. If you no longer have the box, you can contact Nectar customer service and they will provide you with a replacement.
Once the mattress is properly packaged, you will need to arrange for a shipping company to pick it up. Nectar typically recommends using FedEx to ship the mattress back. Make sure to keep the tracking number of your shipment so that you can keep track of its progress.
Once Nectar receives your return, they will refund your full purchase price. It can take up to two weeks for your refund to be processed. During this time, you will receive updates from Nectar regarding the status of your return.
Returning a Nectar mattress is a simple process. All you need to do is contact their customer service team, package up the mattress, and arrange for a shipping company to pick it up. Once Nectar receives your return, they will process a full refund for your purchase.
Frequently Asked Questions
FAQ 1: How do I return a Nectar mattress?
Answer: To initiate a return, you must contact Nectar’s customer service team within the first 365 days of receipt of your mattress. You will need to provide your order number, or the email address used to place the order, to begin the return process. Once the return is approved, Nectar will provide you with a return label or a pre-paid shipping label to send the mattress back. You will have to arrange for a pickup of the mattress or you can take it to a local UPS store. Your refund will be processed as soon as the mattress is picked up or you drop it off.
FAQ 2: How long does the return process take?
Answer: The return process generally takes about 10-14 business days from the time you initiate the return. Once the return is approved, the pickup or drop-off process typically takes up to two business days. The refund process should take no more than seven business days.
FAQ 3: How much does it cost to return a Nectar mattress?
Answer: Nectar covers the cost of the return label or pre-paid shipping label. You may also be responsible for any applicable taxes and fees associated with the return.
FAQ 4: Is there a fee for returning a Nectar mattress?
Answer: Nectar covers the cost of the return label or pre-paid shipping label. You may be responsible for any applicable taxes and fees associated with the return.
FAQ 5: Can I return my Nectar mattress if I don’t like it?
Answer: Yes, you can return your Nectar mattress within the first 365 days of receipt. You must contact Nectar’s customer service team to start the return process. Once the return is approved, Nectar will provide you with a return label or a pre-paid shipping label to send the mattress back. You will have to arrange for a pickup of the mattress or you can take it to a local UPS store. Your refund will be processed as soon as the mattress is picked up or you drop it off.